Mumbai: HDFC BankNSE 0.19 % is likely to have hired Anjani Rathor, former chief information officer at Bharti Airtel’s India consumer business. He will be the head – digital banking.
Rathor has over 20 years of experience and graduated from IIT Kharagpur and IIM-Calcutta. He had started his career from Citi Bank.
HDFC Bank did not reply to ET’s mailed query. Bharti Airtel confirmed that Rathor quit from Bharti Airtel.
The bank is ramping up its digital operations as the bank suffered an outage which the lender attributed to surging volumes of business about two months ago.
The position was lying vacant after the incumbent Nitin Chugh left the bank to pursue other career options. Chugh has become managing director of Ujjivan Small Finance Bank.
Under digital banking, HDFC Bank engages with startups to evaluate technologies offering bespoke solutions.
Earlier in the month, HDFC Bank launched a new application christened as “myApps” in an attempt to boost digital payments. myApps is designed as a bespoke suite of banking products to benefit urban local bodies, housing societies, local clubs and gymkhanas and religious institutions.
HDFC bank is reportedly helping organisations to entirely digitise their ecosystem through myApps. At present, HDFC Bank is offering four types of such applications. myApps will allow institutions to customise their branding and content, HDFC Bank said in a statement. Earlier, the bank had launched EVA or Electronic Virtual Assistant, a customer interactive platform backed by Artificial Intelligence (AI).